Knowledge Center/Service & Support/Our Service Agreements: What is included?

Our Service Agreements: What is included?

Service agreements for reliable operation

Globe Energy offers service agreements to ensure that your energy or compressed air system always operates at its best. We have three tiers to suit different needs and budgets.

Basic maintenance

Includes scheduled service visits with inspection, filter replacement, and performance checks. Suitable for facilities with lower criticality where some planned downtime can be accepted.

Extended service agreement

In addition to scheduled maintenance, this includes priority response time (within 24 hours), remote diagnostics, and discounted spare parts. Recommended for most industrial customers.

All-inclusive with 24/7 standby

Our most comprehensive offering includes everything above plus round-the-clock technical support, a guaranteed 4-hour response time, annual energy optimisation, and all spare parts included. Perfect for critical infrastructure and continuous operation.